From User Management, click . This screen displays the Parent Account you are using to create this user. The default User Type is Standard.
Add a Standard User
A new Standard User will be assigned a subset of Customer Accounts – ranging from one to many – within the Parent Account you manage.
Note: A Customer Account is required when adding a Standard User, not when adding a Customer Administrator.
Add a Customer Administrator
If you create another Customer Administrator with the same permissions/roles as yourself, the Customer Account dropdown is removed, and a list of all existing admin users (and individual statuses) displays:
Note: The button will remain gray until all required fields have been populated successfully.
Click . This following pop-up box displays:
When complete, a confirmation message displays letting you know the user was successfully created.
Click OK. A list of all users linked to your Parent Account displays. The new user will display on the first line.
Note: The new user will receive a “Welcome Email” from Brightspeed Business to set up their new account and profile.
From User Management, click . This screen displays the Parent Account you are using to create this user. The default User Type is Standard.
Add a Standard User
A new Standard User will be assigned a subset of Customer Accounts – ranging from one to many – within the Parent Account you manage.
Note: A Customer Account is required when adding a Standard User, not when adding a Customer Administrator.
Add a Customer Administrator
If you create another Customer Administrator with the same permissions/roles as yourself, the Customer Account dropdown is removed, and a list of all existing admin users (and individual statuses) displays:
Note: The button will remain gray until all required fields have been populated successfully.
Click . This following pop-up box displays:
When complete, a confirmation message displays letting you know the user was successfully created.
Click OK. A list of all users linked to your Parent Account displays. The new user will display on the first line.
Note: The new user will receive a “Welcome Email” from Brightspeed Business to set up their new account and profile.
From User Management, click . This screen displays the Parent Account you are using to create this user. The default User Type is Standard.
Add a Standard User
A new Standard User will be assigned a subset of Customer Accounts – ranging from one to many – within the Parent Account you manage.
Note: A Customer Account is required when adding a Standard User, not when adding a Customer Administrator.
Add a Customer Administrator
If you create another Customer Administrator with the same permissions/roles as yourself, the Customer Account dropdown is removed, and a list of all existing admin users (and individual statuses) displays:
Note: The button will remain gray until all required fields have been populated successfully.
Click . This following pop-up box displays:
When complete, a confirmation message displays letting you know the user was successfully created.
Click OK. A list of all users linked to your Parent Account displays. The new user will display on the first line.
Note: The new user will receive a “Welcome Email” from Brightspeed Business to set up their new account and profile.