Brightspeed Business
Hub Support
Brightspeed Business
Hub Support
Brightspeed Business
Hub Support
Login
Change Your Invoice Delivery Method
Change Your Invoice Delivery Method
Change Your Invoice Delivery Method
Depending on which services you have, you can choose electronic (paperless) or paper delivery of your invoice. After you go paperless, it's a good idea to set up notifications, so you know when your invoice is available and ready for download.
Change to Paperless Delivery
After you sign up for paperless billing, it can take 1-2 full billing cycles for it to be implemented.
Note: Some local service accounts aren't eligible for paperless delivery.
Depending on which services you have, you can choose electronic (paperless) or paper delivery of your invoice. After you go paperless, it's a good idea to set up notifications, so you know when your invoice is available and ready for download.
Change to Paperless Delivery
After you sign up for paperless billing, it can take 1-2 full billing cycles for it to be implemented.
Note: Some local service accounts aren't eligible for paperless delivery.
Depending on which services you have, you can choose electronic (paperless) or paper delivery of your invoice. After you go paperless, it's a good idea to set up notifications, so you know when your invoice is available and ready for download.
Change to Paperless Delivery
After you sign up for paperless billing, it can take 1-2 full billing cycles for it to be implemented.
Note: Some local service accounts aren't eligible for paperless delivery.
For paperless delivery:
- Sign in to the Business Hub.
- Click Billing > Payments.
Do one of the following:- To enroll one account for paperless billing, click the icon in the Actions column.
- To enroll multiple accounts for paperless billing, select the checkbox next to the account(s) you want to enroll, and then click Enroll.
- In the window that displays, review the account(s) you selected to confirm you want to enroll them for paperless billing.
Note: If you need to make changes or cancel the request, click Cancel.
- Confirm the change with authorization by selecting the “I authorize…” checkbox and typing your name in the field.
- Click Confirm.
Important: Paperless delivery is not the same thing as Autopay. If you want to set up a recurring payment, enroll in Autopay. Signing up for paperless delivery only means you view an invoice online instead of receiving a paper copy by mail.
Change to Paper Delivery
If you decide paperless delivery isn't for you, you can return to paper delivery.
To cancel paperless delivery, please contact us.
For paperless delivery:
- Sign in to the Business Hub.
- Click Billing > Payments.
Do one of the following:- To enroll one account for paperless billing, click the icon in the Actions column.
- To enroll multiple accounts for paperless billing, select the checkbox next to the account(s) you want to enroll, and then click Enroll.
- In the window that displays, review the account(s) you selected to confirm you want to enroll them for paperless billing.
Note: If you need to make changes or cancel the request, click Cancel.
- Confirm the change with authorization by selecting the “I authorize…” checkbox and typing your name in the field.
- Click Confirm.
Important: Paperless delivery is not the same thing as Autopay. If you want to set up a recurring payment, enroll in Autopay. Signing up for paperless delivery only means you view an invoice online instead of receiving a paper copy by mail.
Change to Paper Delivery
If you decide paperless delivery isn't for you, you can return to paper delivery.
To cancel paperless delivery, please contact us.
For paperless delivery:
- Sign in to the Business Hub.
- Click Billing > Payments.
Do one of the following:- To enroll one account for paperless billing, click the icon in the Actions column.
- To enroll multiple accounts for paperless billing, select the checkbox next to the account(s) you want to enroll, and then click Enroll.
- In the window that displays, review the account(s) you selected to confirm you want to enroll them for paperless billing.
Note: If you need to make changes or cancel the request, click Cancel.
- Confirm the change with authorization by selecting the “I authorize…” checkbox and typing your name in the field.
- Click Confirm.
Important: Paperless delivery is not the same thing as Autopay. If you want to set up a recurring payment, enroll in Autopay. Signing up for paperless delivery only means you view an invoice online instead of receiving a paper copy by mail.
Change to Paper Delivery
If you decide paperless delivery isn't for you, you can return to paper delivery.
To cancel paperless delivery, please contact us.
