Enterprise: November 2023

Welcome to the 6th Edition of Brightspeed Business Connect.

In honor of celebrating Brightspeed’s first year as a successful new company, I penned a thought-provoking LinkedIn post that shares some of my firsthand experiences, delves into the Brightspeed story, and explores the incredible potential of the fiber-optic fast lane.

The piece dives into the revolutionary capabilities of fiber-optic technology, shedding light on how it is poised to elevate your internet access to unprecedented levels. From lightning-fast speeds to remarkable reliability, fiber optics are changing the game. Don't miss out on this valuable information. Read my post here.

At Brightspeed, we are committed to delivering the best possible internet for all. So, we’re constantly exploring new tech to ensure your business stays ahead of the curve.

Thank you for choosing Brightspeed for your connectivity needs.

Andy Rodriguez, VP Enterprise Sales

Plain Old Telephone Service(POTS): A Classic

While some service providers may be disregarding their existing contracts, Brightspeed appreciates the enduring value of the classics. We understand that a timeless solution never goes out of style, which is why we remain dedicated to supporting foundational voice technologies.

To show our unwavering commitment, last month, we offered customers a chance to enter to win a $250 gift card. We selected a winner each week during the month of October.

Though many businesses have transitioned to digital and VoIP solutions for their primary communication needs, POTS can play an important supporting role in ensuring redundancy, reliability, and compliance, especially for first responders.

Coming Soon...

You’ve expressed your need for a more innovative communication and collaboration solution for your business, and we’ve listened. In early 2024, Brightspeed Business will be introducing a new solution that enables teams to work together effectively, from anywhere. We can’t wait to tell you even more about this new product over the next few weeks. So stay tuned!

Celebrating One Year of Connecting Possibilities

On October 3, 2022, Brightspeed embarked on an extraordinary journey in the fast-paced world of internet connectivity, and what a year it has been. We have proudly marked our first anniversary, and it's all thanks to you – our incredible customers and partners.

In just 365 days, we've achieved so much together, from expanding our fiber network to breaking down digital barriers. We've empowered businesses, transformed lives, and helped make the world a more connected place.

We want to express our gratitude for your trust and support. You are at the heart of our success, and we're just getting started.

Voicemail Migration

Improved to service you better.

To enhance voicemail capabilities and offer new features, the Brightspeed voice messaging service will be updated beginning in January 2024 and voicemail will transition to the new service through March 2024.

Important – No Price Change:

There is no price impact related to this voicemail system improvement. Please download and save any important voice messages that you want to keep. Voicemails in the current system will not be moved to the new system, and we want to ensure you don’t lose any important messages.

We Love Local. Next stop, Chambersburg, PA.

Brightspeed Business holds a deep care and appreciation for our customers, and we are thrilled to engage with customers as we visit local communities to say ‘thank you’ and connect in meaningful ways. We’re proud to sponsor a local food truck at the heart of our business customer’s community. On Thursday, November 16, we invite you to join us in Chambersburg, PA.

Here's what you can look forward to:

Culinary Delights: Visit the food truck and savor a delicious lunch on us. It's our way of saying 'thank you' for your continued partnership.

Connections that Matter: Our representatives will be onsite, eager to meet you, answer your questions, and engage in meaningful conversations about how our services can benefit your business.

Building relationships: It's not just about business; it's about community.

We believe customer engagement and appreciation are at the core of our success, and this event reflects that belief. Your trust in us drives our dedication to delivering the best possible service.