Welcome to the 4th Edition of Brightspeed Business Connect.

I hope you have been enjoying the summer and the most recent 4th of July Independence celebration. Our first 4th of July as Brightspeed and we are so happy to have you as customers. While we are still getting to know many of you, please know that we are dedicated to partnering with you and providing a superior customer experience that makes staying connected as a SLED customer simple and easy. Our local, growing network of technicians, product experts, and support staff stand ready to respond quickly to keep you up and running, and help you grow and expand.

In the following newsletter you can find information on our continued commitment to existing technologies that conveyed over to Brightspeed along with details on conferences and events that support our local communities.

Paul Curlee, Director of Public Sector

At a time when other voice providers are raising rates and forcing their customers to make a change from TDM voice services, Brightspeed Business continues to support our customers allowing them to migrate to new technology at their own pace. We remain invested in supporting the products and services our customers have. Put simply, our footprint, core competency and focus all facilitate this mindset.

• 5th Largest ILEC in the United States
• Committed to servicing customer needs with existing technology
• Investing $2 billion over the next 5 years to build a fiber network
• Plans to reach more than three million locations
• Committed to enhancing the service experience for our customers

Reliable voice communications. Simple and uncomplicated.

POTS (Plain old telephone systems) voice services provide dependable communications even during power outages and other emergencies because the power is provided through the line. Phone lines are easily installed by Brightspeed, minimizing your business’ involvement for installation, training and maintenance. POTS provides reliable connectivity for many essential phone line services including elevator lines, alarm lines, FAX machines and emergency communications eliminating the need for costly, multi-technology replacement solutions.

Scalable connectivity for your business.

Brightspeed offers comprehensive connectivity solutions that are scalable, reliable and secure. Specifically geared for enabling enterprise applications that keep pace with and drive market growth, we can help provide the enhanced internet capabilities your business customers and partners need.

Choose the speeds that best fit your needs

1Mbps - 10Mbps
Ideal for 1-20 employees performing light web browsing, as well as downloading presentations and data files.

10Mbps-100Mbps
Ideal for 20-50 employees that require point-of-sale, video applications, and Wi-Fi connectivity.

100Mbps-1Gbps
Ideal for 50-100 employees that are sending and receiving large files, online collaboration, video conferencing, or streaming.

Brightspeed strives to be genuine and forthright in how we communicate with our customers, and we purposefully create space for open and honest feedback. Our Brightspeed Business Connect newsletter content is a way of delivering on that promise and and keeping you informed.

Subscribe to receive bi-monthly content:
• New and enhanced product offerings
• Upcoming Brightspeed events
• Recent initiatives and process improvements
• Helpful tips, and more

Next month, ISE EXPO 2023 will be hosting their event in Kansas City, Missouri. The conference highlights the next wave of disruptive products, technologies and solutions that solve your network pain points.

This year, key Brightspeed executive leadership will share the secrets behind our "boots-on-the-ground" approach to deploying an FTTP network across 17 states during the opening keynote.

Join Brightspeed in Kansas City, MO, and experience why network professionals from around the globe attend our engaging seminars, commanding keynote presentations, solutions-based vendors and face-to-face networking.

August 29-31, 2023
Kansas City, Missouri Convention Center

Public Sector team focused events

The Public Sector team has been out in our markets meeting with customers and exhibiting with some of the leading industry conferences that impact the communities and citizens we serve. Here are a few highlights from the past 2 months.

NCLGISA

May 24-26 in Wilmington, NC.
NCLGISA is an association of North Carolina Local Government Information Technology Professionals with a purpose to assist members in sharing experiences and ideas and in undertaking cooperative efforts intended to achieve the association’s goal of improving the effectiveness of local government information systems.

Missouri Digital Government Summit

June 14 in Jefferson City, MO.
The Digital Government Summit brings together technology focused public-sector professionals with leading industry partners to connect on innovative approaches, get inspired and discover new technologies.

NASTD Midwest/South Conference

June 26-29 in Chicago, IL.
The National Association of State Technology Directors (NASTD) isa member-driven organization whose purpose is to advance and promote the effective use of information technology and services to improve the operation of state government.

Upcoming Events for the Brightspeed Public Sector team

GMIS Summer Conference
July 23-26 in Orange Beach, AL

North Carolina Digital Government Summit
August 15, 2023 in Raleigh, NC

Brightspeed Business wrapped up five We Love Local events across the East, South, and North regions. Local customers came out to enjoy a feel lunch and meet their Brightspeed Business team. Extra meals were delivered to local charities and public servants like Fire Stations, Police Stations, etc. We Love Local is a customer appreciation/engagement program that features a local, popular food truck.

Here are the towns we have visited so far in 2023:
• 4/27 – Killeen, TX
• 5/11 – Hickory, NC
• 5/23 – Flemington, NJ
• 6/14 – Bristol, TN
• 6/27 – La Crosse, WI
• 7/25 – Foley, AL