Take a tour of the My Brightspeed app

The My Brightspeed app puts your network, privacy, and security in the palm of your hand so you can control it on the go.

Top features

  • Log in with fingerprint ID or face scan. 

  • Connect your new service quickly with modem self-install.

  • Internet not working? Check for outages in your area and get a timeline for resolution.

  • Reboot your modem from wherever you are - no more fumbling for the reboot button!

  • Download a network QR code to give guests easy access to your WiFi.

  • Your network, your rules. View and manage devices on your network.

  • Manage your Secure WiFi* with enhanced features. Turn access on and off, create device groups and block certain web content.

Secure WiFi available on certain leased Brightspeed modems.

All the functionality you expect in an app

  • Make or schedule payments
  • Enroll in paperless billing
  • No more missed payments with AutoPay
  • Manage your payment method
  • Get help from Brightspeed videos and articles



Brightspeed services support