Telecommunications Relay Services

To make a TRS call, dial 711 or the specific toll free number(s) designated within your state.

 

Telecommunications Relay Service (TRS) is a free service that uses a specially trained communications assistant (CA) to facilitate a telephone conversation between a person who has a hearing loss or a speech disability and the person with which they wish to speak.

 

  • Calls can be made to anywhere in the world (long distance charges do apply)
  • You can make a TRS call 24 hours a day, 365 days a year
  • All TRS calls are completely confidential
     

Once you are connected to the relay service, tell the CA the type of relay call you wish to make. Long distance calls placed for you can be billed to your existing long-distance service calling plan, collect, or with use of a pre-paid calling card, carrier-calling card, or third-party billing.

Types of Relay Services

Contact us
 

Programs for Customers with Disabilities
P.O. Box 2159
Fayetteville, NC 28301-2159


Hours

Monday-Friday
8:00a.m. to 5:30p.m


Voice and Text Telephone (TTY) Calls

833-692-7773 (MYBRSPD)

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