Brightspeed High-Speed Internet accounts include up to 10 email addresses for you and members of your household.
Jump to the sections below for instructions on how to customize your inbox:
Contacts can be found in the Modern webmail version by clicking on the address book icon at the top left of your screen.
You will see a list of all contacts, as well as people you have sent emails to.
You can create contact lists:
Note: Marking a message as spam does not prevent the sender from sending you more messages. To do this, you'll want to block the sender.
Sometimes messages that are not junk are placed in the junk folder. You can move the messages to the appropriate folder by dragging it or right-click the message and select "Mark as Not Spam." The message will then be moved to your inbox.
If you notice that certain email addresses are always being incorrectly delivered to either your inbox or junk folder, you can flag those addresses to be blocked or allowed.
You can create filters for messages based on the sender address, subject line, and more.
You can select any filter to view its details. Click on the three dots to see options to edit or delete the filter.
You can create filters to do the following:
Sort incoming messages into folders. For example, all email messages from your bank are automatically moved into your "banking" folder.
Tag messages. For example, email messages from Facebook-events mailing list are marked with the Events tag.
Forward or discard email. For example, all email messages received from a particular email address are moved to the Trash folder.
Flag messages for importance.
You can choose to have messages from your email account automatically forwarded to another address.
To change your inbox view options, click on the gear icon in the upper right of the screen, next to your name. Then click Settings and select Viewing Email. Change your settings and click Save.
You can customize any of these settings:
The Privacy Protector is an overlay window that appears on your inbox and reading pane with displays of local goods and services, following a period of inactivity. After a few minutes, the window will display over your webmail and inbox, providing an extra layer of privacy. Simply click "continue" to hide the overlay and access your email and inbox again.
You can adjust the inactivity time before Privacy Protector turns on, or you can turn it off entirely.
You can automatically add a signature to your outgoing emails, so you don't have to copy or type it every time. You can create a standard signature and a signature for replies and forwards. You can also create signatures for multiple accounts.
To add a signature:
The easiest way to change the font size in most browsers is to hold down the Ctrl key while pressing the plus (+) key to enlarge text, or the minus/hyphen (-) key to reduce text. You can continue to press either of the two keys to adjust the text size to your liking.
Or, if you have a mouse with a wheel you may be able to zoom in and out on your browser by holding down the Ctrl while rolling the mouse wheel up or down.
If you prefer the look and functionality of the Classic webmail, you can still use it — either for one session or permanently.
Sign in to your email
Visit your personal home page to check your email, browse the news, check the weather and more.
Keep your email active
Like many free web-based email services, unused email accounts are deactivated after a certain amount of time. To keep your email active, be sure to log in at least once a year. Accounts with no activity for more than a year will be deactivated and all contents deleted.
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