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How to set up DHCP reservations on your modem
The DHCP reservation setup assigns a permanent IP address from your DHCP to a device on your network.
If you are having trouble connecting new devices to your modem, you can go to step 7 below to disable DHCP reservations and remove all devices from the reservation list.
NOTE: Depending on your model, your modem's user interface may appear slightly different from the images below.
1. Connect a device, such as a computer or tablet, to the internet through WiFi or using an Ethernet cable connected to your modem.
2. Open a web browser and type http://192.168.0.1 into the web address field.
3. Log in to the modem's settings interface (Modem GUI) using your Admin Username and Admin Password. Note that these are different from your wireless network name (SSID) and WiFi password (security key).
You can find the Admin Username and Password printed on the sticker attached to the side, back or bottom of the modem.
CAUTION! Do not remove or lose your modem sticker, which includes your default admin username and password. These preset credentials cannot be retrieved, and your modem could become unusable without them.
The modem sticker shows you TWO important sets of login credentials. How do you use each one?
SSID and key/wireless password: Used to access and connect to your WiFi network
- SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers)
- Key/Wireless Password is the password you will enter on your devices to connect securely to your network
- These default settings can also be customized in the modem settings or through the app
Admin username and admin password: Used to log in to your modem settings portal
- Access secure settings such as firmware updates, WiFi security, schedules, and more
- When connected to your home network, go to http://192.168.0.1 to access the portal (also called the GUI)
- These default settings can also be customized in the modem settings
4. Select the Advanced Setup icon in the main menu.
5. Select "DHCP Reservation" in the left sidebar. This menu option may appear in the LAN Settings section or in the IP Addressing section, depending on your model.
6. Follow the steps to enable DHCP reservations.
- Step 1: Enable the DHCP reservation state.
- Step 2: Enable/Disable automatic reservations upon allocation of IP addresses.
- Step 3: Enter the beginning and ending IP for the DHCP reservation address pool.
- Step 4: Select or manually enter the MAC address of the device(s).
- Step 5: Set the IP address to be associated with the chosen device (MAC).
- Step 6: Click "Apply" to save your changes.
Note: If you are having trouble connecting new devices to your modem, follow Step 7 below to disable DHCP reservations.
7. Follow the steps to disable DHCP reservations:
- Step 1: Disable the DHCP reservation state.
- Step 2: Remove all devices from the list at the bottom.
- Step 3: Click "Apply" to save your changes.
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