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How to configure static routing on your modem
Static routing allows you to add routers manually to the routing table.
Important note: If a change or a failure occurs between two nodes, traffic will not be rerouted until the problem is resolved by the administrator.
1. Connect a device, such as a computer or tablet, to the internet through WiFi or using an Ethernet cable connected to your modem.
2. Open a web browser and type http://192.168.0.1 into the web address field.
3. Log in to the modem's settings interface (Modem GUI) using your Admin Username and Admin Password. Note that these are different from your wireless network name (SSID) and WiFi password (security key).
You can find the Admin Username and Password printed on the sticker attached to the side, back or bottom of the modem.
CAUTION! Do not remove or lose your modem sticker, which includes your default admin username and password. These preset credentials cannot be retrieved, and your modem could become unusable without them.
The modem sticker shows you TWO important sets of login credentials. How do you use each one?
SSID and key/wireless password: Used to access and connect to your WiFi network
- SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers)
- Key/Wireless Password is the password you will enter on your devices to connect securely to your network
- These default settings can also be customized in the modem settings or through the app
Admin username and admin password: Used to log in to your modem settings portal
- Access secure settings such as firmware updates, WiFi security, schedules, and more
- When connected to your home network, go to http://192.168.0.1 to access the portal (also called the GUI)
- These default settings can also be customized in the modem settings
4. Select the Advanced Setup icon in the main menu.
5. Select "Static Routing" in the left sidebar.
6. Follow the steps to edit the Static Routing settings.
- Step 1: Set the IP addressing type to IPv4 or IPv6, depending on your IP setup.
- Step 2: Enter the Destination IP, Subnetmask, and Gateway IP.
- Step 3: Click "Apply" to save your changes.
Please contact us to order a static IP address. There is no minimum speed requirement to request a static IP address. At this time, static IP addresses are not available for prepaid customers.
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