Create an email account

Please note that your email login is different from your account login.

When you install your new Brightspeed High-Speed Internet service, you'll be prompted to create a login for your home page. When you see this prompt, do the following:

1. Select "I want to create a new account as my login to my home page," and click Next.
2. Enter a new login/email address, and create a password.
3. Choose a secret question and answer. Click Next.

Congrats! You've set up your email address.

There are two ways to check your email: at centurylink.net or using your preferred email program. 

1. Go to centurylink.net
2. Click the Email button at the top right side of the page
3. Enter your username and password
4. Click the "Log In" button to view your email

Your service gets you access to 10 additional customizable email addresses that you can use or share with members of your household. 

If you have any problems with your email, we can help. We have an email troubleshooting page with solutions to some common problems, such as with sending or receiving email, opening attachments or "mailbox full" errors.