Your Brightspeed High-Speed Internet service includes up to 10 email accounts. Learn how to create your account and how to check your email from your preferred program.
Please note that your email login is different from your account login.
You can create your email account any time you want. You'll need your account number and billing zip code to complete the setup.
When you install your new Brightspeed High-Speed Internet service, you'll be prompted to create a login for your home page. When you see this prompt, do the following:
Congrats! You've set up your email address.
There are two ways to check your email: at centurylink.net or using your preferred email program.
Your service gets you access to 10 additional customizable email addresses that you can use or share with members of your household.
If you have any problems with your email, we can help. We have an email troubleshooting page with solutions to some common problems, such as with sending or receiving email, opening attachments or "mailbox full" errors.
You can set up your email on other email programs and on multiple devices. We provide step-by-step instructions for Mac OS, iOS, Android and Windows.
For all programs and devices, you will need the POP/IMAP server settings as you follow the instructions for your specific device or program.
Sign in to your email
Visit your personal home page to check your email, browse the news, check the weather and more.
Keep your email active
Like many free web-based email services, unused email accounts are deactivated after a certain amount of time. To keep your email active, be sure to log in at least once a year. Accounts with no activity for more than a year will be deactivated and all contents deleted.
Check for outages and troubleshoot problems with your home phone or internet service.
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