How to update your Brightspeed Fiber account payment information

We make paying your Brightspeed Fiber bill just one less thing to worry about -- it's prepaid automatically each month. You can change your payment method at any time in the Brightspeed app or on the website.

1. In the app, go to the 'Payment' tab on the top of the Home screen.

2. Click on 'Payment methods' on the top right of the screen. Select 'Edit payment info' to make updates.

image of sample account
Edit billing information

3. Enter your new billing information, then tap 'Done' at the top.

enter new billing information

1. After signing in, select 'My Payments' in the top menu, or click the blue 'View payments' button under your payment amount.

2. On the payments page, you'll see your payment method on the right. Click on 'Update payment method.'

update payment information

3. Enter your new payment information and save your changes.

Manage your account preferences and billing information through the app

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